Privacy Policy

This Privacy Policy explains how RealAxis ("RealAxis", "we", "us", or "our") collects, uses, discloses, and protects information when you use our mobile application and related services (collectively, the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, phone number, and brokerage/business details you provide when registering.
• Business data you enter: lead and client details, invoices, billing records, and other information you add while using the App.
• Usage data: how you interact with the App, including features used, session activity, and log data.
• Device information: device type, operating system, unique device identifiers, and general location data (where enabled).

2. How We Use Your Information

• To provide, operate, and maintain the App's core features — lead management, invoice generation, and billing tracking.
• To create and manage your account.
• To respond to support requests and communicate with you about the App.
• To monitor usage, diagnose technical issues, and improve the App's performance and features.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the App (such as hosting, storage, analytics, and payment processing), under obligations to protect your data.
• Legal authorities where required to comply with applicable law, regulation, or legal process.
• Successors in the event of a merger, acquisition, or sale of assets, subject to this policy or a comparable one.

4. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the App's services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time, subject to applicable legal retention requirements.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You can exercise these rights by contacting us at support@realaxis.in.

7. Third-Party Data You Enter

If you enter information about your own leads or clients into the App, you are responsible for ensuring you have the right to collect and share that information with us, and for complying with any applicable privacy laws regarding that data.

8. Children's Privacy

The App is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@realaxis.in.